FAQ: Shipping/Delivery and Digital Downloads

Hi! Veronica here, owner of OHP. This information can be found in your order confirmation email, but if you have questions in advance, here are the details:

When will my order ship?

Orders ship within 7 business days of receipt. Because I run this whole thing largely solo, I structure my time to ensure I can fill orders amid taking care of myself and my family. I do take weekends off.

How long will it be in transit?

This depends on the shipping speed you select at checkout. If I see an increase in shipping speed available for the same price you've paid, I select faster shipping to expedite your order :)  Typically orders are in transit between 1 and 5 days. Oh Happy Plants is not responsible for carrier delays.

How much does shipping cost?

Shipping costs vary based on the weight of the product and are shown at checkout (before purchase). I've created several products designed to minimize weight (DrySoils and concentrated plant sprays) - if you're far away, check them out!

How do I get my digital products?

PDFs are available to download via the link in your order confirmation email - please enter your email address at checkout! If you only enter a phone number, I'm not sure these will be delivered - just email me at hello@ohhappyplants.com and we'll sort it out :)

Courses (coming soon!) will be available on the ohhappyplants.shop website portal or via a link in your order confirmation email.

Where is my order confirmation email?

Search for hello@ohhappyplants.com in your email inbox, or check spam if it doesn't come up. Still nothing? You may have entered a phone number instead of an email address at checkout. Feel free to email me at the address listed above and I can answer any questions - but please - use your email at checkout! If you don't want marketing emails, just uncheck that box. I never sell folks' info and don't email my list much, so you're safe from most of that anyway ;)